All returns must be authorised by our team prior to sending back to our warehouse.
Please email us info@orca-australia.com.au regarding your intention to return your purchase.
Please complete this Return Form, print & include with your return.
Return requests must be completed within 14 days of purchase & goods returned to our warehouse within 7 days of return authorisation from Orca.
Returned items must be unused & in their original condition with all tags & packaging to enable re-sale.
Return/exchange freight is at the customers cost. Please include an express post satchel with your goods to enable us to send any further product.
Please refer to our Warranty Policy