All returns must be authorised by our team prior to sending back to our warehouse.
Please email us firstname.lastname@example.org regarding your intention to return your purchase.
Please complete this Return Form, print & include with your return.
Return requests must be completed within 14 days of purchase & goods returned to our warehouse within 7 days of return authorisation from Orca.
Returned items must be in original condition with all tags & packaging to enable re-sale.
Return/exchange freight is at the customers cost.
Please refer to our Warranty Policy